Privacy policy

Revive Thrive respects the privacy of customers and website visitors. We use personal data as needed to provide store services, fulfil orders and improve the user experience.

Data we may collect

We may collect information provided when using the website or placing an order, including:

• Name.

• Phone number.

• Email address.

• Shipping and billing address.

• Country and city.

• Product and order details.

• Messages sent to customer care.

• Technical information such as device and browser type, IP address and cookies.

Payment data

Payments are processed by the payment providers available on the website.

The store generally does not retain full bank card details. Payment data is also subject to the privacy and security policies of the selected payment provider.

How we use data

We use data to:

• Prepare, confirm and deliver orders.

• Contact customers about orders or shipping.

• Process exchanges and returns.

• Prevent fraud and website misuse.

• Improve website performance and customer care.

• Send offers or marketing messages with customer consent and an unsubscribe option.

• Comply with applicable legal and accounting requirements.

Data sharing

We may share only the necessary information with parties that help provide our services, such as:

• Shipping and delivery companies.

• Payment providers.

• Website hosting and operations providers.

• Email and analytics services.

• Government or legal authorities where legally required.

We do not sell customer personal data.

International shipping and data transfer

For delivery to another country, we may share the name, address, phone number and shipment details with an international carrier or customs clearance agent to fulfil the order.

Cookies

The website uses cookies to operate the cart, save preferences, improve performance and measure visits.

Users can manage cookies through browser settings. Disabling some cookies may affect website functionality or checkout.

Data protection

We apply appropriate measures to help protect data against unauthorised access or use. No electronic transmission or storage method can be guaranteed completely secure.

Data retention

We retain data as needed to fulfil orders, provide customer care and meet legal and accounting obligations. It is deleted or anonymised when there is no legitimate need to retain it.

User rights

Users may contact us to:

• Ask about their data.

• Request correction of inaccurate data.

• Request deletion where no legal retention obligation applies.

• Unsubscribe from marketing messages.

External links

The website may link to external sites or services. We are not responsible for their privacy policies and recommend reviewing them before providing information.

Policy changes

The privacy policy may be updated as needed. The updated version is published on this page and takes effect from publication.

Contact details

Trading name: Revive Thrive

Postal address:
Building 6, Wabour El Nour Street, next to Emam Company, El Mahalla El Kubra, Gharbia Governorate, Egypt.

Email:
revive-thrive@revive-thrive-eg.com

Phone and WhatsApp:
+20 150 034 3014
+20 111 362 1955